Terms of Use Agreement

This website and its related downloadable applications, hosted subscription services, API integration services, artificial intelligence generation platform, and related sevices (collectively, our “Website” or “Services”) is operated, hosted, and maintained by SocialRev, LLC (“SocialRev,” “we,” “our,” or “us”). These Terms of Use (“Terms,” “Terms of Use,” or “Agreement”) apply solely to this Website. The terms “you,” “your,” and “user” (collectively the “Users”) refer separately to each person (each individual and each entity for whom the individual acts) that accesses or uses this Website. 

By using this Website, establishing an account on this Website, posting any information on this Website, or otherwise benefitting from this Website in any manner, you agree with us to these Terms of Use in their entirety.  If you are under the age of 13 do not use this Website. If you are under the age of majority in your state (If you are a minor), do not use this Website without consent of a parent of legal guardian.

Your continued access to or use of this Website, the Services, or any portion thereof is also subject to any additional terms, conditions, policies, guidelines, rules, disclosures, service descriptions, subscription terms, API terms, integration requirements, acceptable use policies, or other agreements posted, linked, incorporated, or otherwise made available in connection with specific features, functionality, applications, pages, content, products, Subscription Services, or Third-Party Services available through this Website (collectively, the “Supplemental Terms”).

Such Supplemental Terms are hereby incorporated into these Terms of Use by reference and form a legally binding part of this Agreement. In the event of any conflict or inconsistency between these Terms of Use and any applicable Supplemental Terms, the Supplemental Terms shall control solely with respect to the applicable Services, functionality, feature, or portion of the Website to which they apply.

By accessing or using any such Services, features, integrations, applications, or portions of the Website, you acknowledge and agree that you have reviewed, understand, and agree to be bound by all applicable Supplemental Terms. If you do not agree to any applicable Supplemental Terms, you must immediately discontinue use of the applicable Services or functionality.

SocialRev reserves the right, at any time and in its sole discretion, to establish, modify, revise, replace, or remove Supplemental Terms without prior notice, and your continued use of the applicable Services following such changes constitutes your acceptance of the revised Supplemental Terms.

ARBITRATION NOTICE AND CLASS ACTION WAIVER: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND US WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS. ANY ACTION AGAINST US OR TO WHICH WE ARE JOINED AS A PARTY SHALL BE BROUGHT IN THE PARISH OF JEFFERSON, STATE OF LOUISIANA.

Acceptance of Terms

These Terms constitute a legally binding and enforceable agreement between you and SocialRev governing your access to, use of, and interaction with the Website, Subscription Services, applications, integrations, content, software, APIs, artificial intelligence systems, and related Services. By accessing, browsing, registering for, connecting accounts to, subscribing to, purchasing, downloading, installing, or otherwise using the Website or Services in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all applicable Supplemental Terms incorporated herein by reference.

IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MAY NOT ACCESS, USE, INSTALL, REGISTER FOR, CONNECT TO, OR OTHERWISE UTILIZE THE WEBSITE OR SERVICES.

If you access or use the Website or Services on behalf of a corporation, company, organization, agency, client, employer, or other legal entity, you represent and warrant that: (a) you possess full legal authority to bind such entity to these Terms; (b) you have obtained all necessary permissions, authorizations, and consents required to connect accounts, publish content, transmit data, and use the Services on behalf of such entity; and (c) such entity fully accepts and agrees to be bound by these Terms. In such event, the terms “you” and “your” shall refer collectively to both the individual user and the applicable entity.

You further acknowledge and agree that your use of the Website or Services by electronic means, including without limitation clicking “accept,” “submit,” “continue,” “authorize,” “connect,” “purchase,” “subscribe,” or similar acknowledgements, creating an account, connecting Third-Party Services, uploading content, enabling automation features, or otherwise using the Services, constitutes your electronic signature and legally binding acceptance of these Terms, with the same force and effect as a manually executed written agreement.

Limitations of Use

We hereby grant you a nonexclusive, nontransferable, revocable, limited license to access and use this Website conditioned on your continued acceptance of, and compliance with, these Terms of Use. All rights not expressly granted herein are reserved.  You agree that at any time in our sole discretion, without notice to you and without liability of any kind, we may make improvements and/or changes to this Website, Services, Terms of Use, Privacy Policy, or restrict or terminate your access to or use of any part or all of this Website, or refuse, move, or remove any material that you submitted to this Website. 

You represent, warrant, and agree that any information or materials you submit to or post on this Website (a) shall be true, accurate, and current; (b) will not, directly or indirectly, violate, infringe or breach any duty toward or rights of any person or entity, including without limitation any copyright, trademark, service mark, trade secret, other intellectual property, publicity or privacy; (c) will not be fraudulent, misleading, hateful, tortious, defamatory, slanderous, libelous, abusive, violent, threatening, profane, vulgar, or obscene; (c) will not harass others, promote bigotry, racism, hatred or harm against any individual or group, promote discrimination based on race, sex, religion, nationality, sexual orientation or age, or otherwise interfere with another’s use of the Website; (d) will not promote illegal, or harmful activities; and (e) will not be illegal, unlawful, or contrary to any applicable laws or regulations where created, displayed, or accessed.

You agree not to (and not to assist any third-party to): (a) engage in commercial use of this Website or any content on this Website; (b) reproduce, copy, display, store, perform, re-post, publish, transmit, distribute, sell, offer for sale, license, modify, create derivative works, or otherwise use any portion of the content offered on this Website for other than your own use as allowed under the Terms of Use; (c) remove any copyright, trademark or other proprietary rights notices contained in or on this Website, any content or other material obtained via this Website or any Services on this Website; (d) use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve or index any portion of this Website, such as for purposes of constructing or populating a searchable database of business or property reviews; (e) collect or harvest any information about other users for any purpose; (f) reformat or frame any portion of the web pages that are part of the Website; (g) create user accounts by automated means or under false, misleading or fraudulent pretenses; (h) create or transmit unwanted electronic communications such as “spam” to other users, or otherwise interfere with other users’ enjoyment of this Website; (i) transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature; (j) use the Website to violate the security of any computer network, crack passwords or security encryption codes, or transfer or store illegal material, including any material that may be deemed threatening or obscene; (k) copy or modify the HTML code used to generate web pages on this Website; (l) use any device, software or procedure that interferes with the proper working of this Website, or otherwise attempt to interfere with the proper working of this Website; (m) take any action that imposes an unreasonable or disproportionately large load on our IT infrastructure; (n) modify, adapt, translate, or reverse engineer any portion of this Website; (o) use this Website to violate any law or regulation, including but not limited to Fair Housing laws and regulations, or (p) use this Website for any purpose that is unlawful, prohibited, or unauthorized by these Terms of Use or a law.

Services and Subscriptions 

SocialRev provides a cloud-based, artificial intelligence-powered social media automation, content generation, digital publishing, workflow automation, and marketing distribution platform designed to create, generate, optimize, organize, schedule, synchronize, distribute, manage, monitor, and publish digital content across multiple online platforms, communication channels, social networks, business directories, and related digital ecosystems (collectively, the “Services”).

The Services may be made available through SocialRev’s websites, hosted software environment, downloadable applications, mobile applications, APIs, integrations, dashboards, portals, embedded technologies, communication systems, artificial intelligence generation engines, cloud-hosted infrastructure, and related software-as-a-service offerings (collectively, the “Subscription Services”).

The Subscription Services may include, without limitation:

• AI-generated text, captions, hashtags, prompts, graphics, images, videos, reels, stories, media assets, and related content;
• Automated publishing, reposting, distribution, synchronization, and scheduling systems;
• Artificial intelligence-driven content generation and optimization technologies;
• Social media account connection, synchronization, and management services;
• API integration and connectivity services;
• Workflow automation systems;
• Audience engagement and communication tools;
• Campaign management technologies;
• Publishing orchestration systems;
• Brand management and reputation management tools;
• AI-powered recommendation and optimization systems;
• Analytics, reporting, monitoring, and performance measurement tools;
• Social listening technologies;
• Multi-location and multi-account publishing services;
• Business profile synchronization services;
• Data aggregation and processing technologies;
• Cloud-hosted software services;
• Administrative controls and user management systems;
• Team collaboration tools;
• Mobile applications and downloadable software;
• Communication tools, notifications, and messaging systems;
• Artificial intelligence training, modeling, optimization, and recommendation systems;
• Documentation, technical support, onboarding, and implementation services;
• Beta features, experimental technologies, pilot programs, and pre-release functionality;
• Related technologies, software, content delivery systems, infrastructure, documentation, support services, and functionality made available by SocialRev from time to time.

The term “Services” and “Subscription Services” shall each be interpreted broadly and shall include all current and future features, functionality, software, products, tools, technologies, APIs, integrations, content generation systems, publishing technologies, dashboards, applications, workflows, communication systems, artificial intelligence systems, enhancements, modifications, updates, upgrades, derivative works, and related services offered, operated, licensed, or otherwise made available by SocialRev, whether accessed directly or indirectly.

The Subscription Services may integrate with, connect to, depend upon, exchange information with, publish content to, retrieve data from, or otherwise interact with third-party platforms, social media networks, advertising systems, APIs, communication services, content distribution networks, hosting providers, analytics systems, artificial intelligence providers, and business directories, including without limitation Meta Platforms, X Corp., LinkedIn, Google, TikTok, YouTube, and other third-party platforms, APIs, publishers, networks, directories, applications, exchanges, integrations, vendors, providers, and communication systems (collectively, “Third-Party Services”).

You acknowledge and agree that: (a) The availability, functionality, compatibility, operation, and performance of certain Subscription Services may depend upon Third-Party Services not controlled by SocialRev; (b) Third-Party Services may modify, suspend, restrict, terminate, rate-limit, or discontinue integrations, APIs, publishing capabilities, permissions, functionality, policies, or access requirements at any time without notice; (c) SocialRev does not control and is not responsible for the operation, availability, security, policies, functionality, data practices, or performance of Third-Party Services; (d) SocialRev does not guarantee uninterrupted compatibility, publishing functionality, platform access, data synchronization, audience reach, engagement levels, visibility, impressions, rankings, or business outcomes arising from the use of Third-Party Services or Subscription Services; (e) Your use of Third-Party Services remains subject to the separate terms, conditions, policies, community standards, developer requirements, and privacy practices imposed by such third parties.

SocialRev may, from time to time and in its sole discretion:

• Modify, enhance, improve, replace, discontinue, suspend, restrict, or remove portions of the Services or Subscription Services;
• Add or remove integrations, features, functionality, workflows, artificial intelligence systems, publishing capabilities, or supported platforms;
• Impose limitations on usage, storage, publishing activity, API access, automation levels, connected accounts, Users, campaigns, or functionality;
• Release updates, patches, upgrades, fixes, modifications, or new versions;
• Introduce beta, experimental, trial, or limited-release features;
• Change the design, structure, operation, user interface, workflows, algorithms, or technical specifications of the Services;
• Modify supported browsers, devices, operating systems, APIs, or integration requirements.

SocialRev shall have no liability arising from any modification, suspension, discontinuation, restriction, removal, incompatibility, outage, or degradation of the Services, Subscription Services, Third-Party Services, integrations, APIs, features, functionality, or publishing capabilities.

Electronic Communications and Notices

By accessing or using the Website or Subscription Services, you consent to receive communications from us electronically. Such communications may include notices, disclosures, invoices, receipts, billing communications, security notifications, account updates, service announcements, legal notices, policy updates, renewal notices, operational communications, and other information relating to the Website or Subscription Services.

You agree that any notices, agreements, disclosures, communications, or other information provided electronically by us, whether by email, through the Website, through the Subscription Services, through your Account, or by other electronic means, satisfy any legal requirement that such communications be in writing.

You are solely responsible for maintaining accurate and current contact information associated with your Account and for regularly reviewing communications delivered by us. SocialRev shall have no liability arising from your failure to receive communications due to outdated contact information, email filtering, spam filtering, technical failures, account configuration settings, or your failure to review communications made available through the Website or Subscription Services.

Services Provided “as Is” and “As Available”

The Website, Subscription Services, software, applications, artificial intelligence systems, API services, integrations, publishing tools, content generation systems, automation features, reporting tools, analytics, and all related services, functionality, technology, content, and features provided by SocialRev are provided on an “as is,” “as available,” “with all faults,” and “where is” basis, without warranties, representations, guarantees, conditions, or assurances of any kind, whether express, implied, statutory, or otherwise.

You expressly acknowledge and agree that your access to and use of the Website and Services is at your sole risk.

Without limiting the foregoing, SocialRev does not warrant, represent, or guarantee that:

• The Services will operate without interruption, delay, error, or defect;
• The Services will be available at all times or in all locations;
• The Services will be compatible with all devices, browsers, systems, or Third-Party Services;
• The Services will function properly with third-party APIs, social networks, or integrations;
• Any content will be successfully published, distributed, delivered, synchronized, or displayed;
• Any generated content will be accurate, original, complete, compliant, or fit for any particular purpose;
• The Services will achieve any particular business result, audience engagement, search visibility, revenue increase, conversion rate, or marketing performance;
• The Services will be free of bugs, security vulnerabilities, malware, harmful code, or other harmful components;
• Any data, content, posts, media, analytics, or information will be preserved, secure, or recoverable;
• Any errors, defects, or failures will be corrected.

SocialRev shall have no liability or responsibility for any failure, interruption, error, delay, data loss, publishing failure, content issue, platform restriction, API change, account suspension, security incident, loss of business, loss of profits, loss of revenue, loss of goodwill, reputational damage, or other damages or losses arising from or related to: (a) The use of or inability to use the Services; (b) Third-Party Services, APIs, providers, networks, hosting services, or integrations; (c) AI-generated content or automated publishing activity; (d) Internet failures, software defects, system outages, cyberattacks, or security events; (e) User error, misconfiguration, unauthorized access, or misuse of the Services; or (f) Changes to third-party platform policies, algorithms, API access, publishing requirements, or operational functionality.

You assume full responsibility for reviewing and verifying all generated content, monitoring all publishing activity, maintaining backups of your data and content, and ensuring that the Services meet your business, legal, operational, marketing, and compliance requirements prior to use. You further represent and warrant that any employee, contractor, agent, consultant, or representative accessing the Services through your account is authorized to do so on your behalf.

AI Output Ownership and No Training Liability

The Subscription Services provided by SocialRev may utilize artificial intelligence systems, machine learning models, generative technologies, algorithmic recommendation systems, large language models, automated optimization technologies, and related computational systems (collectively, the “AI Systems”) to generate, create, assemble, modify, optimize, recommend, organize, publish, or otherwise process text, captions, graphics, hashtags, prompts, images, videos, media assets, advertising materials, metadata, campaign content, and related outputs (collectively, the “AI Outputs”).

Subject to your compliance with these Terms and payment of all applicable fees, SocialRev grants you a limited, non-exclusive, revocable, non-transferable right to use AI Outputs generated specifically for your account in connection with your lawful use of the Subscription Services. Except for the limited rights expressly granted herein, SocialRev retains all rights, title, and interest in and to the Subscription Services, AI Systems, underlying models, algorithms, software, methodologies, workflows, training systems, optimization technologies, derivative works, and related intellectual property.

You acknowledge and agree that: (a) AI Outputs are generated algorithmically and may not be unique, original, protectable, exclusive, or available for copyright protection under applicable law; (b) AI Outputs generated for you may be similar or identical to outputs generated for other users, customers, or third parties; (c) SocialRev does not represent, warrant, or guarantee that AI Outputs do not infringe, misappropriate, dilute, violate, or otherwise conflict with copyrights, trademarks, trade dress, publicity rights, privacy rights, contractual rights, or other rights of third parties; (d) SocialRev does not perform legal review, clearance, intellectual property analysis, trademark searches, copyright verification, advertising review, or regulatory compliance review of AI Outputs prior to generation, recommendation, scheduling, or publication; (e) You are solely responsible for reviewing, editing, validating, approving, and verifying all AI Outputs prior to publication, distribution, transmission, display, synchronization, reposting, or other use; (f) You assume all legal responsibility and liability arising from the creation, use, modification, publication, distribution, licensing, transmission, display, or reliance upon AI Outputs, including without limitation claims relating to intellectual property infringement, defamation, false advertising, deceptive trade practices, discrimination, misinformation, unfair competition, regulatory violations, or platform policy violations.

You further acknowledge and agree that the AI Systems may be trained, refined, optimized, improved, or supported using generalized learning models, aggregated system interactions, automated processes, performance telemetry, operational metadata, feedback systems, prompts, usage patterns, and related computational methodologies. However, SocialRev shall have no obligation to isolate, exclude, segregate, compensate, account for, or restrict generalized algorithmic learning or system optimization processes arising from lawful operation of the Subscription Services.

To the maximum extent permitted by applicable law, you waive and release any claim against SocialRev arising from:

• Similarities between AI Outputs and third-party content;
• Similarities between AI Outputs generated for different users;
• Alleged failure of AI Outputs to qualify for copyright or other intellectual property protection;
• The use of generalized machine learning methodologies;
• The operation, refinement, optimization, or training of AI Systems;
• Inaccuracies, hallucinations, biases, omissions, or defects in AI Outputs;
• Business losses, reputational harm, regulatory exposure, or legal claims arising from AI Outputs.

Nothing in these Terms shall be interpreted as granting you ownership of or rights to the underlying AI Systems, models, algorithms, software architecture, optimization technologies, training methodologies, datasets, or proprietary technologies used to provide the Subscription Services.

Customer Responsibility for Connect Accounts

The Subscription Services provided by SocialRev may permit you to connect, authorize, integrate, synchronize, manage, access, publish to, retrieve data from, or otherwise interact with third-party social media accounts, business profiles, advertising accounts, communication platforms, directories, channels, APIs, or related Third-Party Services (collectively, “Connected Accounts”).

You acknowledge and agree that you are solely and exclusively responsible for all Connected Accounts and all activity conducted through such Connected Accounts, whether initiated directly by you, by authorized Users, by automated workflows, or through the Subscription Services.

Without limiting the foregoing, you represent, warrant, and covenant that: (a) You own, control, administer, manage, or otherwise possess all necessary rights, permissions, licenses, authorizations, and consents required to connect and use each Connected Account in connection with the Services; (b) You have full authority to authorize SocialRev to access, transmit, retrieve, store, process, modify, schedule, publish, repost, remove, synchronize, and otherwise interact with Connected Accounts on your behalf; (c) Your use of Connected Accounts in connection with the Services does not violate any agreement, law, regulation, platform policy, developer requirement, advertising rule, confidentiality obligation, employment agreement, or third-party right; (d) All credentials, authentication tokens, permissions, API authorizations, and access rights supplied in connection with Connected Accounts are accurate, current, valid, and lawfully obtained; (e) You are solely responsible for maintaining the security, confidentiality, and integrity of all Connected Accounts, login credentials, authentication methods, administrator permissions, API keys, tokens, and related access controls.

You further acknowledge and agree that SocialRev shall have no responsibility or liability for:

• Unauthorized access to Connected Accounts;
• Compromised credentials or authentication tokens;
• Account suspensions, bans, restrictions, removals, demonetization, or enforcement actions;
• Unauthorized publishing activity;
• Deleted, modified, corrupted, blocked, or inaccessible content;
• Failed publishing attempts;
• Changes to platform APIs, permissions, or policies;
• Loss of followers, engagement, visibility, impressions, audience reach, rankings, monetization, or business opportunities;
• Actions taken by third-party platforms or service providers;
• Disputes between you and account owners, agencies, clients, employees, contractors, representatives, or third parties relating to Connected Accounts.

You are solely responsible for reviewing and monitoring all publishing activity, automation settings, synchronization settings, scheduled content, account permissions, administrator access levels, connected integrations, and authorized Users associated with Connected Accounts.

You acknowledge and agree that enabling automation features, autonomous publishing systems, synchronization technologies, workflow automation, reposting functionality, or AI-generated publishing tools may permit the Subscription Services to automatically create, modify, optimize, schedule, repost, distribute, synchronize, or remove content through Connected Accounts without additional manual approval.

You expressly authorize SocialRev and the Subscription Services to perform such actions on your behalf in accordance with your account settings, enabled functionality, permissions, and configured workflows.

SocialRev shall have no obligation to independently verify ownership, authority, authorization, permission levels, publishing rights, administrator status, or lawful access to Connected Accounts. SocialRev may rely upon permissions, tokens, credentials, API authorizations, administrative access, and instructions provided through the Services as conclusive evidence of authorization.

You agree to immediately disconnect or revoke access to any Connected Account for which you no longer possess sufficient authority or authorization to use in connection with the Subscription Services.

No Guarantee of Legal or Regulatory Compliance

The Subscription Services provided by SocialRev are technology tools intended to assist with content generation, workflow automation, publishing, synchronization, distribution, marketing operations, and related business activities. The Services are not legal services, advertising compliance services, regulatory compliance services, editorial review services, or professional advisory services.

SocialRev does not represent, warrant, or guarantee that any content, AI Outputs, publishing activity, automation workflow, recommendation, synchronization process, advertisement, campaign, or use of the Services will comply with any applicable law, regulation, ordinance, industry standard, governmental requirement, platform policy, or third-party rule.

Without limiting the foregoing, you acknowledge and agree that you are solely responsible for ensuring that your use of the Services, Connected Accounts, Customer Content, AI Outputs, advertisements, campaigns, promotions, communications, publishing activity, and marketing practices comply with all applicable laws, regulations, industry standards, platform requirements, and third-party policies applicable to your business, industry, jurisdiction, audience, and content.

Such laws, regulations, standards, and requirements may include, without limitation:

• Advertising and marketing laws;
• Consumer protection laws;
• Unfair or deceptive trade practice laws;
• Federal Trade Commission (“FTC”) regulations and disclosure requirements;
• Copyright and trademark laws;
• Privacy and data protection laws;
• Publicity and personality rights;
• Accessibility requirements;
• Anti-spam and telecommunications laws;
• Election and political advertising laws;
• Employment laws;
• Real estate advertising laws;
• Fair Housing laws and regulations;
• Anti-discrimination laws;
• influencer marketing requirements;
• Intellectual property laws;
• Securities laws;
• state-specific digital marketing regulations;
• International laws or cross-border regulatory requirements; and
• Third-party platform terms of service, developer policies, community guidelines, advertising standards, and monetization requirements.

SocialRev does not provide legal advice, regulatory advice, advertising compliance review, Fair Housing review, accessibility certification, intellectual property clearance services, or regulatory monitoring services. Any content generation, automation, filtering, moderation, optimization, recommendation, or publishing functionality made available through the Services is provided solely as a technology tool and shall not be interpreted as legal review, compliance approval, regulatory certification, or confirmation that any content or activity complies with applicable laws, regulations, or platform requirements.

You are solely responsible for independently reviewing, validating, approving, and monitoring all content, campaigns, disclosures, advertisements, publishing activity, automation settings, and business practices conducted through the Services.

You acknowledge and agree that: (a) Laws, regulations, platform policies, algorithmic requirements, advertising rules, disclosure obligations, and community standards frequently change and may vary by jurisdiction, industry, audience, geographic region, content type, or platform; (b) AI-generated content and automated publishing systems may generate, recommend, optimize, schedule, or publish content that could violate applicable laws, regulations, or platform requirements; (c) SocialRev does not independently review, monitor, validate, approve, or verify the legality, compliance, accuracy, sufficiency, truthfulness, fairness, accessibility, or appropriateness of content generated, submitted, uploaded, synchronized, distributed, or published through the Services; (d) The existence of templates, recommendations, automation features, moderation systems, publishing tools, optimization technologies, filtering systems, prompts, workflows, or content suggestions within the Services shall not be interpreted as legal review, compliance approval, or regulatory certification; (e) You are solely responsible for ensuring that all content, campaigns, advertisements, promotions, communications, disclosures, and publishing activity conducted through the Services comply with all applicable laws, regulations, contractual obligations, and platform requirements.

You further acknowledge and agree that SocialRev shall have no liability arising from or related to:

• Content removals;
• Rejected advertisements;
• Reduced visibility or algorithmic suppression;
• Account suspensions or bans;
• Demonetization;
• Takedown notices;
• Copyright claims;
• Trademark disputes;
• Fair Housing complaints;
• FTC investigations;
• Consumer protection claims;
• Accessibility claims;
• Regulatory enforcement actions;
• Fines, penalties, or sanctions;
• Litigation or arbitration;
• Reputational harm;
• Business interruption;
• Platform policy violations;
• Unauthorized or unlawful content published through the Services.

You are solely responsible for obtaining independent legal, regulatory, marketing, advertising, accessibility, and compliance advice regarding your use of the Services and all content generated, published, distributed, synchronized, or otherwise used in connection with the Subscription Services.

Subscription Services Data License

In connection with your access to and use of the Subscription Services provided by SocialRev, you may submit, upload, transmit, synchronize, connect, publish, schedule, store, process, generate, retrieve, or otherwise make available data, content, information, media, analytics, account information, configurations, metadata, credentials, communications, business information, usage information, and related materials (collectively, “Subscriber Data”).

As between you and SocialRev, and subject to the rights granted herein, you retain ownership rights solely in Subscriber Data, content, media, branding, and materials independently provided, uploaded, submitted, or owned by you prior to submission to the Subscription Services, to the extent such ownership rights exist under applicable law. For the avoidance of doubt, Subscriber Data does not include the Subscription Services themselves, SocialRev-created content, AI Outputs, system-generated content, templates, layouts, workflows, automation logic, stock imagery, stock media, licensed assets, generated graphics, generated captions, generated hashtags, software, algorithms, publishing configurations, derivative works, or other materials, content, or technologies created, generated, assembled, licensed, owned, or provided by SocialRev or its licensors in connection with the Subscription Services.

You hereby grant SocialRev and its affiliates, contractors, subprocessors, service providers, hosting providers, integration partners, artificial intelligence providers, and technology vendors a worldwide, non-exclusive, sublicensable, transferable, royalty-free license and authorization to access, collect, receive, store, host, cache, copy, reproduce, process, modify, adapt, analyze, transmit, synchronize, display, distribute, publish, index, create derivative works from, and otherwise use Subscriber Data as necessary or reasonably useful to: (a) Provide, operate, maintain, support, secure, improve, optimize, and enhance the Subscription Services; (b) Create, generate, schedule, optimize, synchronize, distribute, publish, repost, or remove content and communications through the Subscription Services; (c) Authenticate Connected Accounts and maintain integrations with Third-Party Services; (d) Monitor, troubleshoot, diagnose, analyze, test, support, secure, and improve system functionality, workflows, automation technologies, AI Systems, integrations, APIs, infrastructure, and performance; (e) Generate analytics, reporting, benchmarking, operational insights, performance metrics, telemetry, diagnostic information, usage statistics, and service improvements; (f) Develop, train, refine, optimize, support, improve, and maintain artificial intelligence systems, machine learning models, recommendation systems, automation technologies, and related computational systems; (g) Comply with legal obligations, enforce these Terms, prevent fraud or abuse, protect the security and integrity of the Services, and exercise SocialRev’s legal rights; and (h) Perform any other activities reasonably related to the operation, provision, enhancement, protection, or support of the Subscription Services.

You further acknowledge and agree that SocialRev may collect, generate, derive, aggregate, anonymize, de-identify, analyze, compile, and use operational data, usage metrics, system telemetry, statistical information, workflow information, publishing activity, engagement metrics, performance analytics, AI interaction data, and related information derived from Subscriber Data or use of the Services (“Aggregated Data”) for lawful business purposes, including without limitation:

• Analytics and benchmarking;
• Operational reporting;
• Service optimization;
• Infrastructure management;
• Security monitoring;
• Artificial intelligence training and refinement;
• Product development;
• Algorithmic improvement;
• Commercialization of aggregated insights;
• Industry trend analysis;
• Marketing and business intelligence.

Aggregated Data shall not intentionally identify you or disclose your confidential business information in personally identifiable form.

You represent and warrant that: (a) You possess all rights, permissions, consents, and authority necessary to provide Subscriber Data to SocialRev and grant the rights and licenses set forth herein; (b) SocialRev’s use of Subscriber Data as authorized herein will not violate applicable law, third-party rights, contractual obligations, privacy rights, intellectual property rights, confidentiality obligations, or platform policies; and (c) Subscriber Data does not contain unlawful, infringing, fraudulent, malicious, or unauthorized material.

You acknowledge and agree that transmission, storage, synchronization, processing, and internet-based transfer of Subscriber Data may occur across multiple networks, systems, cloud providers, jurisdictions, and Third-Party Services, and that no method of electronic storage or transmission is completely secure.

Except as expressly stated in these Terms or required by applicable law, SocialRev assumes no obligation to store, preserve, retain, recover, export, or provide copies of Subscriber Data, and you are solely responsible for maintaining independent backups of all Subscriber Data and related materials.

Subscription Plans, Fees, Renewals, Cancellation

The Subscription Services provided by SocialRev are offered on a subscription basis pursuant to the pricing plans, service tiers, feature packages, usage limits, Add-ons, upgrades, enhancements, and billing options made available by SocialRev from time to time (collectively, the “Subscription Plans”).

Subscription Plans may include recurring monthly subscriptions, annual subscriptions, usage-based services, premium functionality, optional Add-ons, implementation services, onboarding services, enhanced publishing capabilities, additional Connected Accounts, expanded automation functionality, analytics features, storage allocations, artificial intelligence functionality, or other supplemental services or features (collectively, “Add-ons”).

By purchasing or subscribing to any Subscription Plan or Add-on, you agree to pay all applicable fees, recurring charges, taxes, assessments, and other amounts associated with your selected Subscription Plan and any Add-ons in accordance with the pricing and billing terms in effect at the time of purchase.

Monthly Subscription Plans

Monthly Subscription Plans are billed in advance on a recurring thirty (30) day billing cycle beginning on the date payment is processed.

Monthly Subscription Plans automatically renew at the end of each billing cycle unless canceled prior to the next renewal date.

You may cancel a monthly Subscription Plan at any time through your account settings or by submitting written notice to SocialRev. Upon cancellation, your Subscription Plan and access to the applicable Subscription Services shall remain active through the remainder of the then-current paid billing period, after which the Subscription Plan will terminate and access to the applicable Subscription Services may be suspended, restricted, or disabled.

Monthly subscription fees are non-refundable once charged, and SocialRev does not provide prorated refunds, credits, or reimbursements for partial billing periods, unused services, reduced usage, account inactivity, suspension, termination, downgrades, removal of Connected Accounts, or cancellation occurring prior to the end of a billing cycle.

Annual Subscription Plans

Annual Subscription Plans are offered at discounted pricing in exchange for a twelve (12) month subscription commitment and are billed in advance for the full annual term.

By purchasing an annual Subscription Plan, you agree to maintain the Subscription Plan for the full annual term. Annual Subscription Plans are non-cancelable during the active subscription term except as expressly required by applicable law or otherwise approved in writing by SocialRev.

All annual subscription fees are fully earned upon payment and are non-refundable. SocialRev does not provide prorated refunds, credits, reimbursements, or partial-term adjustments for canceled annual Subscription Plans, unused services, reduced usage, account inactivity, suspension, downgrades, removal of features, or termination prior to expiration of the annual subscription term.

Unless otherwise stated at the time of purchase, annual Subscription Plans may automatically renew for successive renewal terms of equal duration at the then-current renewal pricing in effect on the renewal date unless canceled prior to renewal.

Add-ons and Additional Services

Add-ons may be purchased separately or in conjunction with a Subscription Plan and may be subject to additional fees, usage limitations, feature restrictions, billing terms, renewal terms, and service conditions.

Add-ons may renew automatically in accordance with the billing cycle associated with the applicable Subscription Plan unless otherwise specified by SocialRev.

SocialRev reserves the right to modify, replace, suspend, discontinue, or remove Add-ons at any time.

Subscription Plan Changes, Upgrades, and Downgrades

You may request changes to your Subscription Plan, including upgrades, downgrades, modifications to service tiers, feature changes, or the addition or removal of Add-ons, subject to availability and approval by SocialRev.

For monthly Subscription Plans, any approved upgrade, downgrade, or Subscription Plan modification shall become effective at the end of the then-current thirty (30) day billing cycle unless otherwise expressly stated by SocialRev in writing. Your existing Subscription Plan, pricing, features, usage limits, and applicable billing terms shall remain in effect for the remainder of the active billing period.

Downgrades of monthly Subscription Plans may result in reduced functionality, restricted access to features, reduced usage limits, removal of Connected Accounts, loss of stored content, loss of analytics history, disabled automation functionality, or other limitations associated with the downgraded Subscription Plan. SocialRev shall have no liability for any loss of functionality, data, settings, content, integrations, publishing capabilities, or features resulting from a downgrade request.

Annual Subscription Plans are sold at discounted pricing in exchange for a fixed annual commitment and may only be upgraded during the active annual subscription term. Downgrades, reductions in service tiers, removal of committed functionality, or reductions in annual subscription levels are not permitted during an active annual subscription term unless otherwise expressly approved by SocialRev in writing.

If an annual Subscription Plan is upgraded during the active subscription term, additional fees, prorated charges, revised renewal pricing, updated usage limits, or modified subscription terms may apply beginning on the effective date of the upgrade.

SocialRev reserves the right to approve, deny, limit, condition, or otherwise restrict Subscription Plan changes, upgrades, downgrades, Add-on modifications, or feature changes at its sole discretion.

Payment Authorization

You authorize SocialRev and its third-party payment processors to charge all applicable subscription fees, renewal fees, Add-on fees, taxes, and related charges to your designated payment method on a recurring basis without additional notice or consent unless required by applicable law.

You are responsible for maintaining current, valid, and accurate billing, payment, contact, and account information at all times.

If payment cannot be successfully processed for any reason, including expiration of payment methods, insufficient funds, chargebacks, payment disputes, or declined transactions, SocialRev may suspend, restrict, downgrade, or terminate your access to the Subscription Services without liability.

Fee Changes

SocialRev reserves the right to modify pricing, fees, billing structures, usage limitations, Subscription Plans, Add-ons, feature availability, or renewal pricing at any time upon prior notice. Updated pricing shall become effective at the start of the next applicable billing or renewal term unless otherwise stated.

No Refunds

Except as expressly required by applicable law, all fees, payments, charges, and amounts paid to SocialRev are non-refundable.

Without limiting the foregoing, no refunds, credits, prorations, or reimbursements shall be provided for:

• Partial billing periods;
• Unused Subscription Services;
• Reduced usage;
• Canceled subscriptions;
• Downgrades;
• Account inactivity;
• Suspended or terminated accounts;
• Removal of Connected Accounts;
• Unused Add-ons;
• Failed campaigns;
• Publishing interruptions;
• Third-Party Service outages;
• Platform suspensions; or
• Discontinued features or functionality.

Taxes

All fees, charges, subscription amounts, renewal fees, Add-on fees, and other amounts payable in connection with the Subscription Services are exclusive of all applicable federal, state, local, municipal, provincial, territorial, foreign, and other taxes, duties, levies, tariffs, assessments, withholdings, or governmental charges of any kind, including without limitation sales taxes, use taxes, value-added taxes (VAT), goods and services taxes (GST), digital services taxes, excise taxes, telecommunications taxes, and similar transactional taxes (collectively, “Taxes”).

You are solely responsible for determining whether any Taxes apply to your purchase, subscription, access to, use of, or transactions involving the Website, Subscription Services, Connected Accounts, Third-Party Services, or related activities conducted through the Services.

You are further solely responsible for collecting, reporting, filing, remitting, and paying all applicable Taxes to the appropriate taxing authority arising from or related to your use of the Services, your business activities, your advertising activities, your publishing activities, your transactions, or your dealings with third parties.

SocialRev shall have no obligation to determine whether Taxes apply in connection with your use of the Services or your related activities, and except where expressly required by applicable law or specifically stated at the time of purchase, SocialRev shall not be responsible for collecting, reporting, remitting, or paying any Taxes on your behalf.

If SocialRev is required by applicable law to collect or remit Taxes, such Taxes may be added to your fees, invoices, or charges and you agree to promptly pay such amounts.

You further agree to indemnify and hold harmless SocialRev from and against any claims, assessments, audits, liabilities, penalties, interest, costs, or expenses arising from your failure to properly determine, collect, report, remit, or pay applicable Taxes.

User Accounts and Security

Access to certain portions of the Website, Subscription Services, Connected Accounts, integrations, administrative functionality, publishing systems, artificial intelligence tools, analytics, and related Services may require registration for and creation of a user account (“Account”).

By creating or using an Account with SocialRev, you represent and warrant that all registration information, account information, billing information, Connected Account information, contact information, and other information submitted to SocialRev is accurate, current, complete, and not misleading, and that you will promptly update such information as necessary to maintain its accuracy.

You are solely responsible for maintaining the confidentiality, security, and control of your Account credentials, usernames, passwords, authentication methods, administrator permissions, access tokens, API credentials, Connected Account authorizations, and related security information associated with your Account.

Without limiting the foregoing, you agree: (a) Not to disclose your passwords, authentication credentials, API keys, security tokens, or access credentials to unauthorized persons; (b) Not to permit unauthorized third parties to access or use your Account; (c) To restrict access to devices, systems, browsers, software environments, and administrative tools associated with your Account; (d) To maintain appropriate internal security controls and administrative safeguards relating to your Account and Connected Accounts; (e) To immediately update or reset passwords and security credentials if you suspect unauthorized access, compromise, or misuse; (f) To immediately notify SocialRev of any actual or suspected unauthorized use of your Account, Connected Accounts, credentials, tokens, administrator permissions, or other security breach; (g) To ensure that all authorized Users accessing the Services through your Account comply with these Terms and all applicable Supplemental Terms; (h) To fully log out of administrative sessions and secure access to the Subscription Services following use.

You acknowledge and agree that you are solely responsible and liable for all activities occurring through your Account, Connected Accounts, administrator credentials, publishing systems, integrations, APIs, automation settings, workflows, authentication credentials, and authorized Users, whether such activities are authorized by you or not.

Such responsibility includes, without limitation:

• Publishing activity;
• Generated content;
• Scheduled content;
• Automated actions;
• Synchronization activity;
• Communications;
• Advertising activity;
• Billing activity;
• Account modifications;
• Aata transmissions;
• API usage;
• User permissions;
• Connected Account activity;
• Content deletions;
• Workflow executions;
• Automation triggers;
• Administrative actions.

SocialRev shall have no liability for losses, damages, unauthorized activity, publishing activity, data loss, account compromise, or security incidents arising from:

• Your failure to secure your Account or credentials;
• Unauthorized access to your Account or Connected Accounts;
• Compromised passwords or authentication tokens;
• Actions of authorized Users;
• Internal misuse by employees, contractors, agencies, or representatives;
• Phishing attacks, malware, credential theft, or cyberattacks;
• Misconfigured permissions, automation settings, or integrations;
• Use of shared credentials or insecure systems.

You acknowledge and agree that no internet-based platform, software system, API integration, authentication process, data transmission method, or cloud-hosted service can be guaranteed to be completely secure, uninterrupted, or immune from unauthorized access, cyberattacks, or system failures.

SocialRev reserves the right, at any time and in its sole discretion, without liability or prior notice, to suspend, restrict, disable, terminate, investigate, monitor, audit, remove, or limit access to any Account or Connected Account for reasons including, without limitation:

• Suspected unauthorized access;
• Suspected security risks;
• Suspected fraud or abuse;
• Violations of these Terms;
• Unlawful activity;
• Platform policy violations;
• Payment failures;
• Chargebacks or billing disputes;
• Excessive usage;
• Operational risks;
• Threats to the integrity or security of the Services;
• Legal or regulatory requirements;
• Protection of SocialRev, its Users, Third-Party Services, or the public.

SocialRev may, but shall have no obligation to, monitor Account activity, authentication activity, publishing activity, automation workflows, or Connected Account activity for security, operational, compliance, or fraud-prevention purposes.

You are solely responsible for maintaining independent backups of all Account data, Subscriber Data, publishing history, analytics, generated content, media assets, and related materials associated with your use of the Subscription Services.

DMCA and Copyright Policy

SocialRev respects the intellectual property rights of others and expects Users of the Website and Subscription Services to do the same. It is SocialRev’s policy, in appropriate circumstances and at its discretion, to investigate notices of alleged copyright infringement and to remove, disable access to, restrict, suspend, terminate, or take other appropriate action regarding allegedly infringing material or Users alleged to be engaged in infringing activity.

In accordance with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (“DMCA”), SocialRev will respond to properly submitted notices of claimed copyright infringement and will take commercially reasonable steps to expeditiously remove or disable access to material alleged to be infringing where appropriate.

SocialRev reserves the right, without prior notice and in its sole discretion, to:

• Remove or disable access to content alleged to infringe intellectual property rights;
• Suspend, restrict, or terminate Accounts associated with alleged infringement;
• Remove generated content, Subscriber Data, AI Outputs, or Connected Account content;
• Block access to portions of the Services;
• Terminate repeat infringers.

Reporting Alleged Copyright Infringement

If you believe that content, media, materials, AI Outputs, graphics, videos, text, images, or other materials available through the Website or Subscription Services infringe a copyright that you own or control, you may submit a written notification pursuant to the DMCA.

Any DMCA notification must substantially comply with the requirements of 17 U.S.C. § 512(c)(3) and include the following: (a) A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest allegedly infringed; (b) Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are covered by a single notification, a representative list of such works; (c) Identification of the material claimed to be infringing or to be the subject of infringing activity, including information reasonably sufficient to permit SocialRev to locate the material; (d) Your name, address, telephone number, and email address; (e) A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) A statement, under penalty of perjury, that the information contained in the notification is accurate and that you are authorized to act on behalf of the owner of the copyright allegedly infringed.

DMCA notices may be submitted to: Email: notices@socialrev.ai

SocialRev reserves the right to request additional information before acting upon any infringement notice.

Counter-Notification Procedure

If you believe that material removed, disabled, or restricted pursuant to a copyright notice was removed or disabled as a result of mistake or misidentification, you may submit a counter-notification in accordance with applicable law.

A valid counter-notification must include: (a) Your physical or electronic signature; (b) Identification of the material that was removed or disabled and the location at which the material appeared prior to removal or disabling; (c) A statement, under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification; (d) Your name, address, telephone number, and email address; and (e) A statement that you consent to the jurisdiction of the federal court located in the applicable jurisdiction and that you will accept service of process from the person who submitted the original infringement notification or their agent.

Upon receipt of a valid counter-notification, SocialRev may restore the removed material in accordance with applicable law and the DMCA.

Repeat Infringer Policy

SocialRev reserves the right, at its sole discretion and without liability, to suspend, restrict, disable, terminate, or remove access to the Website, Subscription Services, Connected Accounts, or content of any User determined by SocialRev to be a repeat infringer or otherwise engaged in infringing activity.

No Independent Monitoring Obligation

SocialRev does not undertake and shall have no obligation to independently monitor, review, screen, verify, validate, or investigate content, AI Outputs, Subscriber Data, Customer Content, Connected Accounts, publishing activity, or Third-Party Services for copyright infringement or other intellectual property violations.

You acknowledge and agree that you are solely responsible for ensuring that all content uploaded, synchronized, generated, published, distributed, or otherwise used through the Subscription Services does not infringe or violate the intellectual property rights of any third party.

AI Outputs and Third-Party Rights

You acknowledge and agree that AI-generated content, generated graphics, captions, hashtags, media, recommendations, or other AI Outputs generated through the Subscription Services may unintentionally resemble or be similar to third-party materials, works, trademarks, slogans, imagery, or content.

SocialRev does not warrant or guarantee that AI Outputs will be free from claims of copyright infringement, trademark infringement, misappropriation, or other intellectual property disputes, and you are solely responsible for reviewing and validating all AI Outputs prior to use, publication, synchronization, licensing, or distribution.

Reservation of Rights

SocialRev reserves all rights to remove, restrict, disable, preserve, disclose, or otherwise take action regarding any content, account, Subscriber Data, Connected Account, or activity that SocialRev believes, in its sole discretion, may violate copyright laws, intellectual property rights, these Terms, applicable law, or the rights of third parties.

Trademarks

The Website, Subscription Services, and related Services provided by SocialRev may display or contain trademarks, trade names, service marks, logos, brand identifiers, trade dress, slogans, domain names, designs, icons, graphics, interface elements, design marks, proprietary product names, business identifiers, visual assets, and other branding materials, whether registered or unregistered (collectively, the “Marks”).

Unless otherwise expressly stated, all Marks displayed through the Website or Services are owned by, licensed to, controlled by, or used with permission by SocialRev and are protected under applicable trademark, copyright, unfair competition, and other intellectual property laws.

The Website and Services may also contain Marks, logos, branding, and proprietary materials owned by third parties, including without limitation Subscribers, property management companies, customers, Connected Accounts, licensors, integration partners, advertisers, social media platforms, and other third parties. All such third-party Marks remain the sole and exclusive property of their respective owners.

Nothing contained in the Website, Subscription Services, or these Terms shall be interpreted or construed as granting, by implication, estoppel, waiver, or otherwise, any license or right to use any Marks without the prior written consent of the applicable owner.

You agree not to, and not to permit or assist any third party to: (a) Use, reproduce, display, distribute, publish, copy, license, sublicense, sell, modify, adapt, alter, translate, reverse engineer, frame, mirror, scrape, extract, exploit, or create derivative works from any Marks or branding materials displayed through the Website or Services; (b) Use any Marks in connection with competing products or services; (c) Use any Marks in any manner that may dilute, tarnish, disparage, misappropriate, confuse, mislead, or otherwise damage the reputation, goodwill, or distinctiveness of SocialRev or any third party; (d) Remove, obscure, alter, or modify any copyright notices, trademark notices, proprietary legends, branding, watermarks, attributions, or other proprietary rights notices appearing within the Website, Subscription Services, AI Outputs, generated content, media assets, templates, reports, dashboards, or related materials; (e) Register, attempt to register, or claim ownership rights in any Marks, domain names, social handles, business identifiers, keywords, advertising terms, or branding elements confusingly similar to any Marks; (f) Use the Marks in any unlawful, unauthorized, misleading, deceptive, defamatory, infringing, or commercially harmful manner; (g) Imply sponsorship, endorsement, affiliation, certification, partnership, or approval by SocialRev where none exists.

Subject to your compliance with these Terms, SocialRev may permit limited use of certain Marks solely as necessary to identify SocialRev as the provider of the Subscription Services. Any permitted use shall inure exclusively to the benefit of SocialRev and shall comply with any branding guidelines or usage requirements established by SocialRev from time to time.

You acknowledge and agree that all goodwill arising from use of the Marks shall belong exclusively to the applicable owner, and that you acquire no ownership rights or proprietary interest in any Marks through use of the Website or Subscription Services.

SocialRev reserves all rights not expressly granted herein relating to the Website, Subscription Services, Marks, branding, software, AI Systems, generated content, templates, workflows, visual assets, interface designs, and related intellectual property.

Intellectual Property Rights and Ownership

Except for Subscriber Data expressly owned by a Subscriber and subject to the limited rights granted under these Terms, all right, title, and interest in and to the Website, Subscription Services, software, source code, object code, artificial intelligence systems, machine learning technologies, algorithms, workflows, automation systems, prompts, templates, interfaces, functionality, designs, graphics, reports, documentation, methodologies, processes, databases, compilations, trade secrets, proprietary technology, and all related intellectual property rights, whether registered or unregistered and whether existing now or developed in the future (collectively, the “SocialRev Intellectual Property”), are and shall remain the sole and exclusive property of SocialRev, its affiliates, licensors, or service providers.

Nothing contained in these Terms grants you any ownership rights in the Website, Subscription Services, SocialRev Intellectual Property, or any related technology. Except for the limited right to access and use the Subscription Services in accordance with these Terms, no license, ownership interest, or other rights are granted to you by implication, estoppel, waiver, or otherwise.

You shall not, and shall not permit any third party to:

(a) copy, reproduce, modify, distribute, sell, sublicense, lease, rent, transfer, assign, publish, display, create derivative works from, or otherwise exploit any portion of the SocialRev Intellectual Property;

(b) reverse engineer, decompile, disassemble, decode, attempt to derive source code from, or otherwise seek to discover the underlying structure, ideas, algorithms, models, or technology of the Website or Subscription Services;

(c) remove, alter, obscure, or modify any copyright notices, trademark notices, proprietary legends, watermarks, or other notices appearing on or within the Website or Subscription Services;

(d) use the Website or Subscription Services to develop, train, improve, benchmark, validate, or create any competing product, service, artificial intelligence model, machine learning system, automation platform, or derivative technology;

(e) access or use the Website or Subscription Services for the purpose of monitoring availability, performance, functionality, competitive analysis, benchmarking, or competitive intelligence activities without SocialRev’s prior written consent.

Any unauthorized use of the SocialRev Intellectual Property shall immediately terminate any rights granted under these Terms and may violate applicable intellectual property laws.

Feedback and Suggestions

If you provide SocialRev with any ideas, suggestions, recommendations, enhancement requests, feature requests, comments, feedback, or other information relating to the Website, Subscription Services, or SocialRev Intellectual Property (collectively, “Feedback”), you grant SocialRev a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free, fully paid-up right and license to use, modify, reproduce, distribute, commercialize, incorporate, display, disclose, and otherwise exploit such Feedback for any lawful purpose without restriction, attribution, accounting, or compensation to you.

You acknowledge and agree that SocialRev shall have no obligation to use any Feedback and that any implementation of Feedback shall become part of the SocialRev Intellectual Property.

Security Disclaimer

While SocialRev implements commercially reasonable administrative, technical, and operational measures intended to help protect the Website, Subscription Services, Subscriber Data, Connected Accounts, and related systems, you acknowledge and agree that no internet-based platform, cloud-hosted environment, software application, API integration, communication network, authentication system, data transmission process, or electronic storage system can be guaranteed to be completely secure, uninterrupted, error-free, or immune from unauthorized access, cyberattacks, misuse, corruption, interception, loss, or system failure.

You further acknowledge and agree that: (a) The transmission of information over the internet and through Third-Party Services is inherently insecure and subject to interception, disruption, corruption, delay, loss, unauthorized access, and security vulnerabilities; (b) Connected Accounts, authentication credentials, API tokens, administrative permissions, publishing systems, automation workflows, and Subscriber Data may be exposed to risks arising from third-party platforms, cloud providers, internet service providers, hosting environments, cybersecurity incidents, malicious software, phishing attacks, credential theft, social engineering, insider threats, or other unauthorized activities; (c) SocialRev does not warrant, represent, or guarantee that the Website, Subscription Services, AI Systems, Connected Accounts, Subscriber Data, or related systems will be free from security breaches, vulnerabilities, malware, harmful code, ransomware, denial-of-service attacks, unauthorized intrusions, or other cybersecurity incidents; (d) SocialRev shall have no liability for unauthorized access to, alteration of, deletion of, corruption of, destruction of, theft of, disclosure of, or failure to store or transmit Subscriber Data, AI Outputs, Connected Accounts, credentials, publishing activity, analytics, or related information; (e) You are solely responsible for implementing and maintaining appropriate internal security controls, administrative safeguards, endpoint protections, password management practices, backup procedures, access controls, and cybersecurity measures relating to your use of the Subscription Services and Connected Accounts.

You are solely responsible for maintaining independent backups of all Subscriber Data, publishing history, media assets, analytics, generated content, Connected Account information, and related materials. SocialRev assumes no responsibility or liability for data loss, failed backups, corrupted files, restoration failures, or inability to recover data or content.

SocialRev reserves the right, but not the obligation, to suspend, restrict, disable, remove, or terminate access to the Website, Subscription Services, Connected Accounts, integrations, APIs, or related functionality if SocialRev reasonably believes such action is necessary to protect the security, integrity, availability, or operation of the Services, Third-Party Services, Users, systems, or data.

Advertising Disclaimer

The Subscription Services provided by SocialRev are technology tools intended to assist Users with content generation, publishing automation, social media management, digital communications, workflow automation, and marketing operations. The Services are not advertising agencies, legal review services, regulatory compliance services, editorial review services, marketing consultants, public relations firms, or professional advisory services.

Any content, AI Outputs, recommendations, hashtags, captions, graphics, templates, suggested language, publishing schedules, automation workflows, optimization suggestions, audience targeting suggestions, engagement recommendations, or related materials generated, recommended, displayed, distributed, or published through the Subscription Services are provided solely for informational and operational purposes.

SocialRev does not represent, warrant, or guarantee that:

• Any advertising, marketing, promotional, or publishing activity will comply with applicable laws, regulations, platform policies, or industry standards;
• Any content generated or published through the Services will be lawful, accurate, complete, non-infringing, non-deceptive, or suitable for your intended purposes;
• Any advertisement, campaign, or marketing communication will be approved by third-party platforms, regulators, advertising networks, or governmental authorities;
• Any content will achieve particular performance metrics, audience engagement, conversions, impressions, visibility, rankings, revenue, or business outcomes;
• Any AI-generated content, automation workflow, or publishing activity will align with your brand standards, legal obligations, disclosure requirements, or business objectives.

You acknowledge and agree that: (a) Advertising laws, platform policies, disclosure obligations, community standards, and promotional requirements vary by jurisdiction, industry, audience, platform, and content type and may change at any time; (b) AI-generated content and automated publishing systems may generate, recommend, optimize, or publish content that contains inaccuracies, omissions, misleading statements, unintended similarities to third-party materials, prohibited claims, biased outputs, or content that violates platform policies or applicable law; (c) SocialRev does not independently review, monitor, validate, verify, approve, or certify the legality, accuracy, compliance, truthfulness, fairness, or appropriateness of advertising or marketing content generated, uploaded, synchronized, recommended, or published through the Services; (d) The use of automation tools, optimization systems, moderation technologies, prompts, templates, recommendations, filters, or publishing systems shall not be interpreted as legal review, advertising approval, regulatory certification, compliance monitoring, or endorsement by SocialRev.

You are solely responsible for:

• All advertising, marketing, promotional, and publishing activity conducted through the Subscription Services;
• Reviewing and approving all AI Outputs and generated content prior to publication;
• ensuring compliance with all applicable laws, regulations, disclosure obligations, and platform policies;
• Maintaining substantiation for advertising claims;
• Obtaining all required permissions, licenses, rights, releases, and consents;
• Ensuring that all advertising content is truthful, accurate, lawful, and not misleading;
• Monitoring campaigns, automation settings, publishing schedules, targeting parameters, and Connected Account activity.

Without limiting the foregoing, you are solely responsible for compliance with all applicable advertising and marketing laws and standards, including without limitation laws and requirements relating to:

• Deceptive or misleading advertising;
• Endorsements and testimonials;
• Influencer disclosures;
• Sponsored content disclosures;
• Consumer protection;
• Intellectual property;
• Accessibility;
• Privacy and data usage;
• Anti-spam requirements;
• Political advertising;
• Real estate advertising;
• Fair Housing compliance;
• Discrimination laws;
• Regulated industries and products;
• Platform advertising policies and community standards.

SocialRev shall have no liability arising from or related to:

• Rejected advertisements or campaigns;
• Content removals;
• Demonetization;
• Reduced reach or visibility;
• Platform enforcement actions;
• Account suspensions or bans;
• Regulatory investigations;
• Consumer complaints;
• Advertising disputes;
• Intellectual property claims;
• Fair Housing complaints;
• governmental fines or penalties;
• Business interruption;
• Reputational harm;
• Lost profits or marketing performance;
• Inaccurate, incomplete, or non-compliant content generated or published through the Subscription Services.

Nothing contained within the Website or Subscription Services shall be interpreted as legal advice, advertising approval, regulatory certification, compliance verification, marketing guarantees, or professional guidance of any kind. You acknowledge and agree that the Subscription Services are merely technology tools that facilitate content creation, automation, publishing, and digital marketing operations, and that all decisions regarding advertising content, campaign strategy, disclosures, compliance obligations, publishing activity, and business practices remain solely your responsibility. To the fullest extent permitted by applicable law, SocialRev expressly disclaims all liability arising from or related to advertising activity, AI Outputs, generated content, automation workflows, publishing activity, regulatory compliance, platform policy enforcement, or the use of the Subscription Services in connection with your marketing, advertising, promotional, or business operations.

Data Retention and Deletion

In connection with the operation of the Subscription Services provided by SocialRev, we may store, host, process, cache, synchronize, archive, transmit, analyze, or otherwise maintain Subscriber Data, Connected Account information, publishing history, analytics, AI Outputs, generated content, media assets, configuration settings, workflow data, authentication credentials, usage information, logs, metadata, and related information (collectively, “Stored Data”).

You acknowledge and agree that SocialRev does not guarantee the continued availability, preservation, recoverability, exportability, integrity, or retention of Stored Data for any specific period of time unless otherwise expressly stated in a separate written agreement executed by SocialRev.

SocialRev reserves the right, at any time and in its sole discretion, to delete, purge, archive, remove, overwrite, anonymize, de-identify, restrict access to, or otherwise dispose of Stored Data, in whole or in part, including without limitation in connection with:

• Account cancellation;
• Subscription expiration;
• Account suspension or termination;
• Downgrades or Subscription Plan changes;
• Removal of Add-ons or Connected Accounts;
• Inactivity;
• System maintenance;
• Operational requirements;
• Storage limitations;
• Security events;
• Legal compliance obligations;
• Policy enforcement activities;
• Migration of systems or infrastructure;
• Discontinuation of Services or features.

Upon cancellation, expiration, suspension, or termination of your Account or Subscription Services, your access to Stored Data may be immediately restricted, disabled, or permanently deleted without further notice.

You are solely responsible for exporting, downloading, backing up, and independently maintaining copies of all Stored Data, Subscriber Data, analytics, publishing history, media assets, AI Outputs, reports, configuration settings, Connected Account information, and related materials prior to cancellation, termination, expiration, downgrade, or deletion.

SocialRev shall have no liability or responsibility for:

• Deletion or destruction of Stored Data;
• Inability to access or recover Stored Data;
• Corruption or alteration of Stored Data;
• Failed backups or restoration attempts;
• Interrupted retention of data;
• Retention limitations imposed by Third-Party Services;
• Loss of analytics, publishing history, media assets, or reporting information;
• Removal of Connected Account information or integrations;
• Business interruption, reputational harm, or losses arising from deletion or loss of Stored Data.

You further acknowledge and agree that residual copies of Stored Data may remain within backup systems, archival systems, logs, disaster recovery systems, security systems, analytics systems, or operational infrastructure for a commercially reasonable period of time following deletion or termination.

Nothing contained in these Terms shall obligate SocialRev to retain, preserve, provide, restore, or recover any Stored Data beyond the period determined by SocialRev in its sole discretion or as otherwise required by applicable law.

Force Majeure

SocialRev shall not be deemed in breach of these Terms, nor liable for any delay, interruption, degradation, suspension, failure in performance, data loss, unavailability of Services, or inability to perform any obligation under these Terms, to the extent caused directly or indirectly by circumstances, events, conditions, or causes beyond its reasonable control (each, a “Force Majeure Event”).

Force Majeure Events shall include, without limitation:

• Natural disasters;
• Hurricanes, tornadoes, earthquakes, floods, fires, storms, or severe weather events;
• acts of God;
• War, terrorism, sabotage, riots, civil unrest, or armed conflict;
• Labor shortages, strikes, lockouts, labor disputes, or work stoppages;
• Utility failures or power outages;
• Internet outages or telecommunications failures;
• Hosting failures or cloud infrastructure outages;
• Cyberattacks, ransomware attacks, denial-of-service attacks, malware, or other cybersecurity incidents;
• Failures, restrictions, outages, or changes involving Third-Party Services, APIs, social media platforms, artificial intelligence providers, hosting providers, payment processors, internet service providers, communication systems, or integration partners;
• Embargoes, sanctions, trade restrictions, or supply chain disruptions;
• Governmental actions, regulatory actions, court orders, emergency declarations, changes in law, or actions of civil or military authorities;
• Epidemics, pandemics, public health emergencies, quarantines, or governmental shutdowns;
• Failures of equipment, infrastructure, software, data centers, transportation systems, or communication lines;
• Acts or omissions of third parties beyond SocialRev’s reasonable control.

During the existence of a Force Majeure Event, SocialRev’s obligations under these Terms shall be suspended to the extent reasonably necessary, and the time for performance shall be extended for the duration of the Force Majeure Event and any commercially reasonable recovery period.

SocialRev shall have no liability for any losses, damages, costs, expenses, interruptions, delays, business losses, reputational harm, loss of data, publishing failures, loss of audience engagement, lost revenue, missed campaigns, automation failures, or other damages arising from or related to any Force Majeure Event.

You acknowledge and agree that the Subscription Services rely upon numerous Third-Party Services, cloud infrastructure providers, communication systems, artificial intelligence systems, APIs, hosting providers, and internet-based technologies, all of which may themselves be affected by Force Majeure Events outside the reasonable control of SocialRev.

Nothing contained herein shall require SocialRev to settle labor disputes, restore systems, replace infrastructure, recover data, maintain operations, or continue providing Services during a Force Majeure Event where doing so would be commercially unreasonable, technically impracticable, unlawful, or unsafe.

Governing Law and Jurisdiction

These Terms, the Website, the Subscription Services, Connected Accounts, AI Systems, Third-Party Services, and any dispute, claim, controversy, or cause of action arising out of or relating to the Website, Subscription Services, these Terms, or the relationship between you and SocialRev shall be governed by, construed, and enforced in accordance with the laws of the State of Louisiana, without regard to its conflict of law principles or rules that would require the application of the laws of another jurisdiction.

You irrevocably and unconditionally agree that any action, claim, proceeding, arbitration enforcement action, or dispute arising out of or relating to these Terms, the Website, or the Subscription Services shall be brought exclusively in the state courts located in the Parish of Jefferson, State of Louisiana, unless otherwise required by applicable law or expressly provided in the arbitration provisions of these Terms.

You hereby irrevocably consent and submit to the exclusive personal jurisdiction and venue of such courts and expressly waive any objection based on lack of personal jurisdiction, improper venue, forum non conveniens, or any similar doctrine. You further waive any right you may otherwise have to bring, transfer, remove, or litigate any action or proceeding in any other court, jurisdiction, venue, or forum.

To the fullest extent permitted by applicable law, you and SocialRev each knowingly, voluntarily, and irrevocably waive any right to a jury trial in any action, proceeding, claim, or counterclaim arising out of or relating to these Terms, the Website, or the Subscription Services.

You further agree that any claim or cause of action arising out of or relating to the Website, Subscription Services, or these Terms must be commenced within one (1) year after the claim or cause of action arises, otherwise such claim or cause of action shall be permanently barred to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by applicable law, SocialRev, its affiliated companies, parents, subsidiaries, affiliates, licensors, vendors, suppliers, integration partners, hosting providers, contractors, service providers, artificial intelligence providers, and each of their respective officers, directors, managers, employees, agents, representatives, successors, and assigns (collectively, the “SocialRev Parties”) shall not be liable for any direct, indirect, incidental, consequential, exemplary, special, punitive, or enhanced damages arising out of or relating to the Website, Subscription Services, Connected Accounts, AI Systems, Third-Party Services, Subscriber Data, AI Outputs, advertising activity, publishing activity, automation workflows, or these Terms, regardless of the legal theory asserted and whether based on contract, tort, negligence, strict liability, statutory liability, indemnity, or otherwise, even if advised of the possibility of such damages.

Without limiting the foregoing, the SocialRev Parties shall have no liability for damages, losses, costs, or expenses arising from or relating to:

• Loss of profits, revenue, income, business opportunities, or anticipated savings;
• Loss of goodwill, reputation, audience engagement, social visibility, impressions, rankings, or followers;
• Loss, corruption, deletion, disclosure, theft, or inability to recover Subscriber Data, analytics, media assets, AI Outputs, Connected Accounts, publishing history, or other information;
• Business interruption, downtime, delays, outages, failed publishing activity, failed synchronization, failed campaigns, or interruption of operations;
• Inaccuracies, omissions, hallucinations, or defects in AI Outputs or generated content;
• Platform suspensions, account restrictions, demonetization, reduced reach, algorithmic suppression, content removals, or enforcement actions by Third-Party Services;
• Unauthorized access, cyberattacks, security breaches, malware, ransomware, phishing attacks, or credential compromise;
• Advertising disputes, regulatory investigations, Fair Housing claims, intellectual property claims, consumer complaints, or governmental enforcement actions;
• Replacement costs for substitute goods, services, software, platforms, personnel, or technology;
• Personal injury, emotional distress, reputational harm, or loss of business relationships;
• Acts, omissions, failures, restrictions, or policy changes of Third-Party Services, APIs, hosting providers, cloud providers, artificial intelligence providers, payment processors, or integration partners.

To the fullest extent permitted by applicable law, the total aggregate liability of the SocialRev Parties arising out of or relating to the Website, Subscription Services, or these Terms shall not exceed the total amount actually paid by you to SocialRev for the applicable Subscription Services during the three (3) month period immediately preceding the event giving rise to the claim.

If you have not paid any amounts to SocialRev for use of the Subscription Services, your sole and exclusive remedy shall be to discontinue use of the Website and Subscription Services.

The limitations, exclusions, and disclaimers contained in these Terms apply to the maximum extent permitted by law and shall apply regardless of whether any limited remedy fails of its essential purpose.

You acknowledge and agree that SocialRev has made the Website and Subscription Services available and entered into these Terms in reliance upon the warranty disclaimers, liability limitations, and risk allocations set forth herein, and that such provisions form an essential basis of the agreement between you and SocialRev.

Disputes, Arbitration, And Class Action Waiver

Any dispute, claim, controversy, demand, action, or proceeding arising out of or relating in any way to the Website, Subscription Services, Connected Accounts, AI Systems, Third-Party Services, Subscriber Data, AI Outputs, advertising activity, publishing activity, these Terms, or the relationship between you and SocialRev (collectively, “Disputes”) shall be resolved exclusively through confidential binding arbitration, except for: (a) Claims properly brought in small claims court on an individual basis; and (b) Claims relating to intellectual property rights, proprietary rights, trademarks, copyrights, trade secrets, or unauthorized use of the Website or Subscription Services, for which either party may seek injunctive or equitable relief in a court of competent jurisdiction.

For purposes of this Section, intellectual property claims shall not include privacy, publicity, consumer protection, or similar statutory claims.

You and SocialRev agree that any and all Disputes shall be brought solely in the Parish of Jefferson, State of Louisiana, and that arbitration proceedings shall occur in Jefferson Parish, Louisiana unless otherwise mutually agreed in writing by the parties.

Mandatory Pre-Suit Notice and Opportunity to Cure

Before initiating any lawsuit, arbitration proceeding, administrative complaint, regulatory complaint, demand letter, claim, or other legal proceeding arising out of or relating to the Website, Subscription Services, these Terms, accessibility issues, privacy matters, AI Outputs, advertising activity, publishing activity, Subscriber Data, billing disputes, or any alleged defect, error, omission, noncompliance, or failure of the Services, you agree to first provide SocialRev with written notice describing the claim in reasonable detail.

Such notice must include sufficient information to allow SocialRev to investigate and evaluate the matter, including the nature of the alleged issue, the affected functionality, the date or dates of occurrence, the applicable account or Subscription Plan, and any supporting information reasonably available to you.

Upon receipt of such notice, SocialRev shall have thirty (30) days, or such additional period as may be reasonably necessary under the circumstances, to investigate, respond to, remediate, cure, correct, or otherwise address the matter.

The parties agree to participate in good-faith discussions during such period and to make reasonable efforts to resolve the matter prior to initiating formal legal proceedings.

Failure to comply with this Section shall constitute a material breach of these Terms and may be grounds for dismissal, stay, limitation of claims, or other appropriate relief to the fullest extent permitted by applicable law.

Nothing contained herein shall limit SocialRev’s right to seek immediate injunctive, equitable, or other emergency relief relating to intellectual property rights, unauthorized access, security incidents, misuse of the Services, or other matters for which immediate relief may be appropriate.

Binding Arbitration

Any arbitration under these Terms shall be administered exclusively by the American Arbitration Association (“AAA”) in accordance with the AAA Consumer Arbitration Rules then in effect (the “AAA Rules”), except to the extent modified by these Terms. The AAA Rules are available at the American Arbitration Association’s website.

The arbitration shall be conducted before a single arbitrator selected in accordance with the AAA Rules. The arbitrator shall apply the laws of the State of Louisiana, without regard to conflict of law principles.

The arbitration proceedings, all filings, disclosures, testimony, evidence, rulings, and the final arbitration award shall remain strictly confidential to the fullest extent permitted by applicable law, except as necessary to enforce or challenge an arbitration award or comply with legal obligations.

The arbitrator shall have exclusive authority to resolve all Disputes, including disputes relating to the interpretation, enforceability, applicability, formation, or scope of this arbitration provision, except issues relating to class action waiver enforceability, which shall be determined solely by a court of competent jurisdiction.

The arbitrator’s award shall be final and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, there shall be no appeal from any arbitration award.

Class Action Waiver

You expressly agree that all Disputes shall be resolved solely on an individual basis and not as part of any class, consolidated, coordinated, collective, representative, or mass action.

YOU EXPRESSLY WAIVE ANY RIGHT TO:

• FILE OR PARTICIPATE IN A CLASS ACTION;
• SERVE AS A CLASS REPRESENTATIVE;
• ACT AS A PRIVATE ATTORNEY GENERAL;
• SEEK RELIEF ON A CLASS, REPRESENTATIVE, CONSOLIDATED, OR COLLECTIVE BASIS;
• PARTICIPATE IN CLASS-WIDE ARBITRATION OR MASS ARBITRATION PROCEEDINGS.

To the fullest extent permitted by applicable law, no arbitration under these Terms shall be joined, consolidated, or combined with any arbitration involving any other person or entity.

Non-Arbitrable Claims

If a claim is determined not to be subject to arbitration, then such claim shall be brought exclusively in: The United States District Court for the Eastern District of Louisiana; or if federal jurisdiction does not exist, the state courts located in the Parish of Jefferson, State of Louisiana. You irrevocably consent to the exclusive jurisdiction and venue of such courts and waive any objection relating to jurisdiction, venue, or forum non conveniens.

Arbitration Fees

If you initiate arbitration against SocialRev, your arbitration filing fees shall be limited to the amount permitted under the applicable AAA Rules. Each party shall otherwise bear its own attorneys’ fees, costs, and expenses except as otherwise required by applicable law or awarded by the arbitrator.

Governmental and Legal Compliance

Nothing contained in these Terms shall limit or restrict SocialRev’s right to comply with applicable laws, regulations, governmental requests, subpoenas, court orders, law enforcement requests, regulatory investigations, or legal processes relating to your use of the Website or Subscription Services or information provided to or collected by SocialRev.

Assignment

You may not assign, transfer, delegate, sublicense, or otherwise convey any rights or obligations under these Terms, whether by operation of law or otherwise, without the prior written consent of SocialRev. Any attempted assignment in violation of the foregoing shall be null, void, and of no legal effect.

SocialRev may freely assign, transfer, delegate, or otherwise convey any rights or obligations under these Terms at any time without notice or consent.

These Terms shall bind and inure to the benefit of the parties and their respective permitted successors and assigns.

No Waiver

The failure of SocialRev to exercise or enforce any right, remedy, or provision under these Terms shall not constitute a waiver of such right, remedy, or provision, nor shall any waiver of any breach or default constitute a waiver of any subsequent breach or default.

English Language Controls

To the extent the Website or Subscription Services provide translated versions of these Terms, you acknowledge and agree that the English language version shall govern and control in the event of any inconsistency, conflict, ambiguity, or discrepancy between translations.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified and interpreted to accomplish the objectives of the original provision to the maximum extent permitted by law, and the remaining provisions of these Terms shall remain in full force and effect.

If the arbitration provisions or class action waiver provisions are determined to be unenforceable in whole or in part, the parties nevertheless agree that exclusive jurisdiction and venue shall remain in the courts located in the Parish of Jefferson, State of Louisiana.

No Reliance

You acknowledge and agree that in entering into these Terms and using the Website or Subscription Services, you have not relied upon any statement, representation, promise, projection, forecast, estimate, roadmap, demonstration, marketing material, promotional content, business expectation, or other communication not expressly set forth in these Terms or in a separate written agreement executed by SocialRev.

Without limiting the foregoing, SocialRev makes no representation or commitment regarding future features, future functionality, future integrations, future platform support, future development plans, future product enhancements, future artificial intelligence capabilities, future automation capabilities, future business results, or future performance of the Subscription Services.

You acknowledge that any examples, demonstrations, recommendations, estimates, projections, illustrations, case studies, testimonials, performance metrics, or marketing materials are provided solely for informational purposes and shall not create any warranty, guarantee, obligation, or contractual commitment unless expressly stated in a written agreement executed by SocialRev.

In the event of any conflict between statements contained in marketing materials, presentations, proposals, demonstrations, sales discussions, or other communications and these Terms, these Terms shall control.

Entire Agreement

These Terms, together with any Supplemental Terms, policies, subscription agreements, pricing terms, order forms, and other agreements expressly incorporated herein by reference, constitute the entire agreement between you and SocialRev relating to the Website and Subscription Services and supersede all prior or contemporaneous understandings, agreements, representations, negotiations, and communications, whether written or oral, relating thereto.

Modification of Terms of Use

 SocialRev reserves the right, at any time and in its sole discretion, to modify, revise, amend, supplement, replace, update, or discontinue these Terms, any Supplemental Terms, pricing terms, Subscription Plans, Add-ons, policies, procedures, functionality, features, or any other aspect of the Website or Subscription Services, in whole or in part, with or without prior notice unless otherwise required by applicable law.

Any modifications or updates to these Terms shall become effective immediately upon posting to the Website or otherwise being made available through the Subscription Services unless a different effective date is expressly stated.

Your continued access to or use of the Website, Subscription Services, Connected Accounts, APIs, integrations, AI Systems, or related Services following the posting or implementation of revised Terms constitutes your binding acceptance of such revised Terms.

You acknowledge and agree that it is your sole responsibility to periodically review these Terms and all applicable Supplemental Terms for changes. SocialRev shall have no obligation to provide individualized notice of modifications, revisions, or updates except as expressly required by applicable law.

If you do not agree to any modified Terms, your sole remedy is to immediately discontinue use of the Website and Subscription Services and cancel any applicable Subscription Plans in accordance with these Terms.

Notwithstanding the foregoing, modifications to dispute resolution provisions, arbitration provisions, class action waivers, liability limitations, pricing terms, Subscription Plans, Add-ons, billing practices, supported integrations, AI functionality, automation features, or operational functionality may apply prospectively as permitted by applicable law.

SocialRev further reserves the right, at any time and without liability, to:

• Modify or discontinue features or functionality;
• Add or remove integrations or Third-Party Services;
• Revise Subscription Plans, usage limits, or pricing structures;
• Change supported platforms, APIs, or technical requirements;
• Modify publishing functionality or automation workflows;
• Release updates, patches, enhancements, or new versions;
• Discontinue legacy functionality or unsupported systems;
• Impose new limitations, restrictions, or operational requirements relating to the Services.

Nothing contained in these Terms shall obligate SocialRev to maintain, continue supporting, or provide access to any specific feature, functionality, integration, API, Third-Party Service, Subscription Plan, Add-on, or operational capability for any particular duration of time.

General Provisions

Nothing contained in these Terms, the Website, or the Subscription Services provided by SocialRev shall be deemed or interpreted to create or constitute any partnership, joint venture, franchise, fiduciary relationship, agency relationship, employment relationship, or other legal association between you and SocialRev beyond the limited contractual relationship expressly set forth in these Terms. Neither party shall have authority to bind, obligate, represent, or act on behalf of the other, nor shall either party incur liability to third parties arising from the acts or omissions of the other party.

These Terms are solely for the benefit of you and SocialRev and shall not confer any rights, remedies, claims, causes of action, or benefits upon any third party, except as expressly stated herein. Nothing contained in these Terms shall create any third-party beneficiary rights of any kind.

These Terms shall be binding upon and inure to the benefit of the parties and their respective permitted successors, assigns, affiliates, representatives, licensors, and service providers.

No course of conduct, business practice, industry custom, prior dealings, or usage of trade shall modify, supplement, or alter any provision of these Terms.

Headings and section titles contained in these Terms are included solely for convenience and shall have no legal or interpretive effect.

The use of the terms “including,” “include,” or similar phrases in these Terms shall be interpreted to mean “including without limitation.”

Electronic records, electronic signatures, electronic acceptances, electronic communications, and electronically maintained records shall be deemed valid and enforceable to the fullest extent permitted by applicable law.

You acknowledge and agree that SocialRev may utilize subcontractors, subprocessors, service providers, licensors, cloud providers, artificial intelligence providers, integration partners, hosting providers, and other third parties in connection with the operation and delivery of the Subscription Services.

Nothing contained in these Terms shall limit any rights or remedies available to SocialRev at law, in equity, or otherwise.

These Terms shall survive and remain enforceable notwithstanding suspension, cancellation, expiration, termination, discontinuation, or cessation of your use of the Website or Subscription Services to the extent necessary to enforce the rights, obligations, limitations, disclaimers, waivers, indemnities, and protections contained herein.

Effective Date: May 18, 2026